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FAQ

How do I get access to VSC?

You can check this link getting access

I forgot my password

Send us a support ticket!

How do I change my password

You can change your password via the VSC service website.

I am not receiving the OTP

Check the login problems section.

Can I increase the time limit of a job?

If you jave a critical job that requires a bit more of time to finish, send us a support ticket!

Can I increase my storage limit?

The storage size of $HOME can not be increased. The storage size of $DATA can be increased upon request via a support ticket.

I am stuck! I need help

Check out the getting help page. You can submit a support ticket to support@vsc.ac.at.

What information should I include in my support ticket?

We have a small guide here.

How do I acknowledge Vienna Scientific Cluster in my research?

Check out the Acknowledgement page.