FAQΒΆ
How do I get access to the ASC systems?
You can check this link getting access
How do I request a project on VSC-4 and/or VSC-5?
See this page about project application
And how do I extend my running project?
There is a page about project management that includes extensions.
How can I get a project on MUSICA?
Check the dedicated page about MUSICA
I forgot my password
Send us a support ticket!
How do I change my password
You can change your password via the ASC service website.
I am not receiving the OTP
Check the login problems section.
Can I increase the time limit of a job?
If you jave a critical job that requires a bit more of time to finish, send us a support ticket!
Can I increase my storage limit?
The storage size of $HOME can not be increased. The storage size of $DATA can be increased upon request via a support ticket.
I am stuck! I need help
Check out the getting help page. You can submit a support ticket to support@asc.ac.at.
What information should I include in my support ticket?
We have a small guide here.
How do I acknowledge Vienna Scientific Cluster in my research?
Check out the Acknowledgement page.